FAQ

How long will it take to get my Tie Dye?

We will always endeavour to get your order completed as soon as possible.  The normal processing time is approximately 5- 7 working days however during busy periods, such as Christmas, this may be longer.

In all cases you will receive an email confirmation that your item has been shipped. Where possible, orders outside of the UK will include tracking so you can monitor the journey of your Tie Dye.

 

What materials are my items made from?

All our T-Shirts and baby clothing are 100% high quality cotton.

Our other items have their specific material details on their relevant section pages.

 

Will the colours fade?

The long answer is – NO.  Your Tie Dye will not fade as the dye is chemically bonded to the material and the colours will remain vibrant.

 

How do I wash my Tie Dye?

It is recommended to hand wash with similar colours in cold water or machine wash on cold/cool delicate cycle. Everything is prewashed and pre-shrunk.
Avoid tumble drying.

 

Do you make custom orders?

Yes we do.  If you wish to have an item made in a different colour or pattern, please let us know and we shall communicate with you and do our best to make it possible.  Times will vary as each design is unique and we can discuss this with you.

 

What size shall I order?

Please check the size / measurement chart which is present on each listing.  Sock sizes are UK sizes and on the main section of the youth page there is a recommended age for each size to help when making the decision.  Please always take accurate measurements as every adult and child can be different and measurements confirm with more accuracy which size is best.

 

Can I place a large order for multiple items?

We are more than happy to accept orders for large quantities however please discuss this with us first as often customers are unaware of the time it takes to produce a large quantity of unique garments.

 

Do you offer discounts?

We often run discounts and promotions and you can use discount codes to receive a price reduction on your order. Please message us to discuss what we can do.

 

How do you make the Tie Dye?

We chemically bond the dye to the clothing material after a pre-wash and pre-treatment.  Your Tie Dye will then be hand rinsed, machine rinsed followed by a machine wash and set aside to naturally dry.  We shall then label and iron your garments prior to packaging and dispatch.

 

Do you accept returns?

We unfortunately do not accept returns as every item is hand made to order with the exception of Limited Edition items.

If you receive a damaged or incorrect item then of course please let us know and we shall try to resolve the issue quickly and conveniently.

 

 If you have any questions please do contact us and we will answer as soon as possible.